The Issues Management Log provides the ability to initially identify the issue, how the issue is assessed by the project team, and what the response / actions are to resolve the issue.

The Issues Management Log consists of 3 sections to document each issue:

  1.   Initial Issue Information
  2.   Issue Assessment Data
  3.   Issue Response / Action.

The Initial Issue Information section contains entries to identify the issue number, enter the Risk ID number (if applicable), a complete description of the issue, who is responsible, the priority, and the date it was opened.

The Issue Assessment section identifies the impact, what type of issue (development, database, etc.) and the target resolution date.

The Issue Response / Action section identifies the resources required to resolve the issue, detailed alternatives or recommendations, and the action taken by management.

Scroll down to the IT Issues Management Log example below.