Managing project quality requires an approved quality plan encompassing three major quality processes identified below. The quality plan is developed and approved during the project planning phase to confirm major deliverables/milestones acceptance criteria and to manage approved project processes.

		Quality Process 1 consists of quality assurance activities focused on the processes being employed to manage and deliver the solution to evaluate overall project performance on a regular basis. Quality assurance is a method to ensure the project will satisfy the quality standards and will define and record quality reviews, test performance and customer acceptance.
		Quality Process 2 consists of Quality control activities which are performed continually to verify that project management and project deliverables are of high quality to meet quality standards. Quality assurance also helps uncover causes of unsatisfactory results and establish lessons learned to avoid similar issues in this and other projects.
		Quality Process 3 identifies project team members and key stakeholders who agree at the project planning stage on formal project processes and major deliverable acceptance criteria that will be used to evaluate final deliverable results before the results are formally approved.

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