Operations Guide
Form Overview

Purpose:

The Operations Guide template provides procedures and information to administer run the system, product or application. Includes scheduled operations, unique tasks, troubleshooting, auditing, and best practices.

This operations guide document is the authoritative guidebook of how things are done in your business. It gives you an effective way of communicating policy and procedures.

Content will vary from business to business, but the structure of an operations manual is universal. It should be comprised of the following areas:
    Company History, Vision & Organization
    Products & Services
    Policies
    Position Statements
    Systems (Action Plans)

The Operations Guide contains the following topics:

Introduction
    Purpose and Objectives
    Audience
General System Information
    Overview
    Key Contacts
    Environment and Assets
        Facilities
        Hardware Inventory
        Software Inventory
        Network Inventory
        Interfaces
Operations, Administration and Maintenance
    Processing Overview
    Responsibility
    Operations Calendar
    Operating Procedures
Maintenance and Troubleshooting
    Change Management
    Configuration Management
    Server Administration
    Account Administration
    System & Software Administration and Maintenance
    Database Administration and Maintenance

Form Type No. of Pages Price
Word Logo 14 $19.95
 
 
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